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POWER OF UNDERSTANDING PEOPLE, THE: THE KEY TO STRENGTHENING RELATIONSHIPS, INCREASING SALES, AND ENHANCING ORGANIZATIONAL PERFORMANCE

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POWER OF UNDERSTANDING PEOPLE, THE: THE KEY TO STRENGTHENING RELATIONSHIPS, INCREASING SALES, AND ENHANCING ORGANIZATIONAL PERFORMANCE
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POWER OF UNDERSTANDING PEOPLE, THE: THE KEY TO STRENGTHENING RELATIONSHIPS, INCREASING SALES, AND ENHANCING ORGANIZATIONAL PERFORMANCE

Hardcover

฿650
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With this product, you earn 22 point(s).

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Synopsis: POWER OF UNDERSTANDING PEOPLE, THE: THE KEY TO STRENGTHENING RELATIONSHIPS, INCREASING SALES, AND ENHANCING ORGANIZATIONAL PERFORMANCE

How to build lasting connections through meaningful communication Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships. This book provides the tools to understand others' unique communication style as well as your own. Get detailed advice on how to adjust to diverse communication styles, develop a unifying language for the organization, and better match motivational techniques to team members. Through storytelling and experiential exercises, author Dave Mitchell helps you gain insight into your own unique interaction style and teaches you how to communicate, motivate, sell, and service more successfully no matter the personality types involved. Offers insight into the behavior cues and questions to ask to better understand someone's interactive preferences Explains how to enhance your sales efforts by better targeting your brand message to the client's style so that your products/services resonate with them more Examines strategies for creating a high performing work environment and achieve greater customer service excellence Contains conflict resolution strategies, including how to effectively work out differences within a team, between work units, with customers, and even in your personal life Armed with the ability to interpret the behavior of the people around you, you will achieve greater levels of success at work and at home while also learning how to better handle the difficult situations involving people in your life.

Product Details

ISBN 9781118726839
Weight 0.38
Publisher JOHN WILEY & SONS SINGAPORE PTE. LED.
Book Size (cm.) 16x23.6x2
Language English
Number of Pages 208

Highlight

How to build lasting connections through meaningful communication Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and view all

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MITCHELL, DAVE

about author

Dave Mitchell is a speaker and author who graduated magna cum laude from Eastern Illinois University with a degree in mass communications and business administration.  Later, he obtained a masters degree in global human resources development from the University of Illinois.  He founded the Leadership Difference, Inc. in 1995 and serves as President and the company’s primary speaker.  He is also an adjunct faculty member at the University of Illinois in Urbana-Champaign.

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