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PERFECT PHRASES FOR CONFLICT RESOLUTION:

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฿425
PERFECT PHRASES FOR CONFLICT RESOLUTION:

PERFECT PHRASES FOR CONFLICT RESOLUTION:

 POLSKY

Paperback

฿425

Out of stock

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Synopsis: PERFECT PHRASES FOR CONFLICT RESOLUTION:

The right phrase for every situation...Every time. Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement - and prevent it from spreading into an uncontrollable fire. "Perfect Phrases for Conflict Resolution" has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with: a micromanaging supervisor; an underperforming employee; a peer's disruptive work habits; unreasonable or unethical customer requests; and, abrupt, rude, and unprofessional coworkers.

Product Details

ISBN 9780071756167
Weight 0.176
Publisher MCGRAW-HILL INTERNATIONAL ENTERPRISES, INC.
Book Size (cm.) 127x203x10
Language English
Number of Pages 176

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The right phrase for every situation...Every time. Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement - and prevent it from spreading into an uncontrollable fire. "Perfect Phrases for Conflict Resolution" has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's with an employee, boss, customer, supplier, or coworker. This handy, quick view all

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