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ESSENTIAL MANAGERS: WORKING WITH DIFFICULT PEOPLE

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฿350
ESSENTIAL MANAGERS: WORKING WITH DIFFICULT PEOPLE

ESSENTIAL MANAGERS: WORKING WITH DIFFICULT PEOPLE

Paperback

฿350

Out of stock

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คำที่เกี่ยวข้อง PERSONNEL MANAGEMENT

Synopsis: ESSENTIAL MANAGERS: WORKING WITH DIFFICULT PEOPLE

This is a practical, pocket-sized guide to working with difficult people which will give you the information and skills to succeed. Find out how to work with difficult people. You'll learn to identify the reasons why staff may be causing problems, communicate effectively and negotiate conflict. Tables, illustrations and 'In Focus' features on what to do in a particular situation, plus real-life case studies demonstrate how to deal with all kinds of problems and find effective solutions. Read it cover-to-cover, or dip in and out of topics for quick reference.

Product Details

ISBN 9781405336864
Weight 9.9792
Publisher DK (A PART OF PENGUIN GROUP (UK))
Book Size (cm.) 128 x 173 x 6
Language English
Number of Pages 72

Highlight

This is a practical, pocket-sized guide to working with difficult people which will give you the information and skills to succeed. Find out how to work with difficult people. You'll learn to identify the reasons why staff may be causing problems, communicate effectively and negotiate conflict. Tables, illustrations and 'In Focus' features on what to do in a particular situation, plus real-life case studies demonstrate how to deal with all kinds of problems and find effective solutions. Read it cover-to-cover, or dip in and view all

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